To be a global leader for human capital & innovation management solutions that Adds People’s Potential Overall Life Improvement and Nurture Empowerment of businesses to obtain and manage a thriving workforce; to exceed expectations and become the preferred partner of employers and business advisors.
Our mission is to provide our clients and business partners with integrated human capital management solutions and quality services that improve efficiencies and effectiveness in talent management processes. We operate with integrity and with an emphasis on high-level customer service.
The values at the heart of PROHRD HCIM's culture are shown in the abbreviation
APPOLINE given below. We seek, encourage, celebrate and reward these values. They are essential to the promises we’ve made to our customers, communities, investors, suppliers and employees.
Achieving Excellence Together
Collaborate and celebrate. Drive forward as a team toward our mission.
Pro-actively providing the best customer service
Proactively anticipate Customer needs and identify opportunities for improvement.
Maintaining course when the going gets tough, and not losing sight of strategic objectives, even if short-term obstacles come along.
Ownership with Openness & Accountability
We do what we say we will do. We stand behind our promises.
Listening to all Ideas
Ask for it all the time, and actually listen to what others have to say.
Integrity & Diligence
We will be guided by the highest standards of ethical business conduct.
Giving opportunities to learn, experiment, test, fail and take responsibility for.
Exhaust all Possibilities & Take Risks
We will do everything possible to find a solution even if that means taking calculated risks. We will do what others aren’t willing to do.
- HR Certificate Preparation Program (aPHRi, PHRi, SPHRi, SHRM-CP, SHRM-SCP)
- Organizational Restructuring and Human Resources Strategy Development
- Job Analysis and Profiling
- Developing Behavioral and Technical Competency Frameworks
- Conducting Job Evaluation and Grading
- Benchmarking Compensation and Benefits with Market Trends
- Performance and Rewards Management
- Facilitating People Assessment and Leadership Development
- Developing Human Resources – Policies and Process Improvement Workflows
- Conducting Workplace Cultural Assessments.
We are greatly providing cost-effective fees that highlight the difference when compared to individual registration fees. Also, you would benefit from our special and competitive discounts.
We are leaving the choice for you to select where the training is taking place; either in-house at your premises or in PROHRD HCIM venues.
We understand that your team might not be able to attend our public courses specially the full day programs, thus; you can plan the time at your suitability. PROHRD HCIM instructors will be booked ahead to deliver your training programs according to your availability.
Our proven expertise in Oracle engagements helps customers with effective implementations, swift rollouts, secure upgrades and quality support. We provide end-to-end services that range from advisory, implementations, developments & enhancements, upgrades to application managed & support services across Oracle’s range of solutions.Organizations constantly face the challenge of attracting and retaining the best talent and providing suitable career opportunities. Managing a large and diverse work force across locations, time zones and different working conditions requires HR leaders to build, sustain and innovate their Human Capital solutions. Thus, the success of an organization depends upon success of the talent.Over the years, we have built excellence in each area of HCM suite spanning Global Human Resources, Talent Management, Workforce Rewards, Workforce Management, Social by implementing several talent management and HCM projects in the large global implementations as well as small & mid-market implementations and in almost every industry. Work alongside our HCM expert to find, retain and grow the best talent.
To sustain business in a competitive environment, it is imperative to run every day operations with well-defined processes and systems. Our SAP-based HCM services allow companies to fine-tune and better existing processes to achieve maximum business efficiency.We help companies to implement SAP HCM & Payroll (ECC & S/4 HANA) to achieve business excellence. With our process know-how, domain experience, in-house tools and templates, we provide world-class SAP HCM implementations services. Our HCM implementation specialists have years of deep-dive module-level experience and have helped companies of varied background to realize the holistic value of ERP. Our Delivery Excellence Office (DEO), instituted to enhance service delivery, offers a host of templates and business tools that assures on-time and superior quality HCM implementation. We upholds SAP recommended ASAP methodology for efficient implementation.Our HCM implementation services span across SAP ECC, SAP S/4 HANA, Success Factors.
PayrollIt is a revolutionary combination "of proven technology, latest innovations,and service delivery in a solution that represents the next generation of payroll" process automation.Compensation"It provides a Flexible, strategic"compensation management solution that features a unique "set of capabilities, which enable organizations. To more effectively attract and retain top talent."LearningDevelop a comprehensive learning strategy with a complete learning management solution (LMS) that enables youto manage, develop and deploy instructor-led, and formal and social online training.RecruitingTalent Acquisition is one of the most impactful processes of HR in a business -and getting the right people into the"organization has a dramatic, measurable impact on business performance. SAP Successfactors Recruiting helps you source, engage, and hire the world's best talent.Succession & DevelopmentAnticipate and plan for staffing changes and assure the readiness of employee talent at all levels. Align learning activities with competency gaps to arm your workforce for current and future needs.Performance & GoalsEffectively managing employee performance has never been more critical. Your organization faces fierce competition and limited budgets, and must execute with razor-sharp focus or be left behind.
Every SAP implementation needs customization. The sub-modules need to be customized according to the precise business requirement to enhance functionality, workflows and processes. With our diverse and rich experience in handling variety of business scenarios, we have acquired immense knowledge in all forms of SAP customization. We possess expertise in handling the following customization:
- ABAP coding customization
- ABAP workflow modifications
- Enhancements using BADI
- Remote enabled functionalities using BAPI
- Customizations related to RFC
- PE51 Development
- Smart Forms Development
Solution Rollout involves the re-commissioning of SAP implemented templates that have already been implemented at another location. The same set of templates would be extended for the additional location with minor adjustments. Majority of the already carried out settings are implemented based on the previous implementation. Typically, a roll-out adopts the main customizing/programs and tweaks the rest, working only on the diminutive variations between the entities of different geographies.We offers SAP rollout services with well-defined tools that would reduce rollout time frame greatly. These adaptations utilize preset processes, tools for the data transfer, heavy documentation, and tools for training. Apart from the existing template, one can also apply a mutually created template.
When a company implements SAP, there are probabilities that they may have other non-ERP based software solutions for specific business needs. In such a juncture, there is the need for Solution Integration between the different technology solutions and platforms.We help clients with a wide range of SAP solution integration to meet their business needs. These incorporate modules from both suites in a comprehensive single unit format for enabling business ease.
The right recruit is the right result for your company
It’s that simple – so why do employers get it wrong so often, trying to fit a square peg into a round hole?Assessment Centres play a key role in ensuring that the selection process identifies a candi-date’s true potential – potential which you can then maximise for your business.PROHRD HCIM Consultancy has extensive experience in this arena. We can run an entire programme for you, providing the whole gamut of tasks and exercises followed by detailed feedback.Use us to:
- Diagnose the competencies and skills specific to your business
- Design aptitude tasks and exercises to test for those specific competencies and skills
- Produce detailed qualitative and quantitative reports on each candidate
- Customise the assessment day to your needs
As your business grows, and you start to recruit more staff you will appreciate the need for more robust HR processes and systems.You are still not big enough to warrant employing a full time HR Manager to take care of that side of the business, but you know you could do with some expert help.AllowPROHRD HCIM Consultancy to audit what you do have and provide you with a clear, specific plan of any red flag areas that need addressing now. We will give you the se-curity that confirms if what you have in your business, from an HR perspective, is fit for purpose. This is not a lofty "blue sky thinking" exercise. This is a practical, no-nonsense solution that is designed to give you piece of mind - now.
Is the HR function within your organisation ‘fit for purpose?Does the experience and professionalism of your HR team give you the confidence that they are business focussed and have the strength and resilience to support your Com-pany through the next 3 or 5 years?Does your overall business strategy and the strategic plans of the HR function compli-ment each other and are they fully aligned and integrated? Or is your HR function more operational, managing the day-to-day needs of the business without the head-room for looking at the future?PROHRD HCIM Consultancy has helped clients review the effectiveness of their HR teams and functions, to identify where there might be knowledge/skill or experience gaps, or where the department might need strengthening in certain areas, particularly in the ability to think strategically. Working alongside the Board, PROHRD HCIM Consultancy have interviewed and audited Staff, Managers and Directors and have worked with compa-nies to support their HR functions to design and deliver a robust and business fo-cussed, long term HR strategy which is completely aligned with the needs of the busi-ness.
Effective communication is the cornerstone of a successful business vision.An employee handbook communicates your business vision to your employees.An effective employee handbook makes sure that your employees know what’s ex-pected of them so that your business knows where it’s at.Many expanding businesses reach a critical point where informal communication among employees is no longer up to the job and can lead to inefficiency in the work-place.A comprehensively detailed employee handbook can prevent this happening.With a breadth of professional knowledge in employment legislation, ProHRD Consul-tancy can create for you an employee handbook customised to your business.
Employment contracts are crucial for both employer and employee.A watertight employment contract ensures every aspect of the employment relation-ship is clearly understood, thus preventing the financial and personal cost of any issues arising.PROHRD HCIM Consultancy’s expertise in contract architecture can be tailor-made to meet your needs avoiding the unnecessary expense of employment lawyers.We can tailor a contract to meet your needs – temporary, fixed term, to cover maternity leave – whatever the situation we can help.
Are you sure the salary and benefits you formulate are up to the job?Has a prospective new employee ever turned you down at the last minute saying they’ve had a better offer? That is a waste of time and effort for you and your compa-ny.It’s a cut-throat world out there. Good staff know their worth – and will strike a hard bargain.So how do you get it right?Using demographics and employee modelling, PROHRD HCIM Consultancy can help you to entice and retain new employees/staff.Our latest, extensive database of current salary and benefit norms gives you the reas-surance that you are paying the right package for the right person in the right place/post/job.
Managing the poor performance of an employee is the bain of an employer’s life. It takes too long, distracts resource away from the business and has a detrimental impact on morale.And, although no-one likes confrontation, the sooner the matter is discussed and steps are put into place to deal with it and sort the problem out, the better.Many employers, faced with the minefield of today’s HR regulations and legislation , are simply not prepared . The main reason ex-employees of small and medium-sized businesses win tribunal cases is because their employers failed to follow the correct disciplinary proce-dures.PROHRD HCIM Consultancy can work alongside you at every stage of the process to approach and tackle these situations with confidence. You can rest assured that we are equipped with the detailed knowledge of both employers’ and employees’ rights and responsibilities.
Effective performance management keeps your employees motivated thus enhancing your business. It is only effective if it is carried out effectively. Successful businesses have learnt that far more can be achieved through proactive performance management than through reac-tive performance management.PROHRD HCIM Consultancy has helped many businesses to maximise their performance man-agement and appraisal skills, advising on:
- Designing and implementing a new scheme
- Streamlining an existing scheme
- Training employees and managers on performance management and appraisals
- Observing and analysing how managers conduct appraisals with detailed constructive feedback
- Identifying business objectives and ensuring appraisals are clearly linked to these ob-jectives.
Do you really know the true level of employee satisfaction within your organisation?Are your employees delighted to come to work, or are they disgruntled with their lot?PROHRD HCIM Consultancy has undertaken many surveys for clients, that allows a true under-standing of what staff think about;• The Boss• The Board• Facilities• Benefits• Resources• Overall job satisfactionThese results allow you, as the employer, to benchmark yourselves against others and, where necessary, undertake specific actions to address concerns.We have also helped clients prepare for, and submit successful applications for “The Sunday Times Best Companies to Work For” annual competition.In our experience, paper-based survey forms are preferred by staff, as they feel that these can be completed truly anonymously and therefore give a better reflection of staff feelings.
No business can afford to be static. The world - and especially the world of business - is all about change.So enjoy embracing that change and help your staff do their best work by offering a pro-gramme of continuous development and training.Use PROHRD HCIM Consultancy to:• Conduct a training needs analysis• Design the appropriate training• Tailor that training to your business objectives to improve profitability• Deliver that trainingCoursesSuccessful courses reap results. ProHRD Consultancy has a proven track record in running courses on the following:• Motivation• Interviewing skills• Feedback techniques• Reducing Absenteeism• Managing Discipline• Appraisals and Performance review• Managing conflict• Time Management• Improving Customer Care• Creative Customer Contact• Handling Complaints positively• Assertiveness• Communication skills• Influencing Skills• Negotiation skills• Listening skills• Delegation skills• Managing People through Change• Managing redundancies
Effitime management is the key to getting the most out of your day and surviving the increased business pressure brought about by economic turmoil. This programmee will help you reach your goals by learning how to budget your time wisely and effectively and help you rethink and reprioritize on a moment’s notice.Who Should Attend?This programme is for all personnel – who, need to get themost value from every work hour.Training ObjectivesImportance of Time ManagementTime wastersTime Management StylesProactive vs. ReactiveTo gain a greater awareness ofTime & your energy levels importance of time inachieving businessUrgent vs. Important MatrixSettings Schedules and PlansTo clearly identify work-related and personal time wastersand ways to overcome them. cient
Stress is the adverse reaction people have to excessive pressure,or other types of demands placed on them. It can be caused due to issues at work, concern about something outside work, or both. This programme will help participants cope more effectively with stress and to remediate a number of specific problemsassociated with stressful situationsWho Should Attend?This programme is for all personnel – who believes that stresscould be an imminent problem in their work situation for themselves, or their staff.Training objectivesTo gain an understanding of how to monitor stress andmanage it more effectivelyTo identify personal and work-related stressors and their symptoms, so that personal action plans can be developedTo explore and create effective stress management techniques that will help you regain control over your personal, family,and work lifeProgramme ContentIdentifying StressHow body responds to StressStress Coping ModelSources of Work StressorThe Stress ResponseStress Management Techniques
Negotiations are all pervasive and yet they often do not go as well as we would like. Successful negotiation requires agreement and collaboration with other people. This programme will develop your personal negotiation style in a challenging, action oriented environment.Who Should Attend?This programme is designed for managers, salespeople, and other personnel who need to improve their negotiation skills.Training ObjectivesTo evaluate your current negotiation approaches and develop new frameworksTo gain a clear understanding of the be traded to create value in a negotiationTo focus on weaknesses identified by participants in their present negotiation skills, and addressthese problemsProgramme ContentWhat is Negotiation?The Five Outcomes of negotiationsSetting Logical ObjectivesNegotiation ExercisesSkills & Qualities needed to be an Effective NegotiatorVariables in your own negotiationsIdentifying your Current Strength & weaknessesKey Points & Techniques
This programme is a hands-on, interactive session that focuseson building customer trust and loyalty, team selling, presentation skills and optional video feedback. It offers a review of techniques and skills essential to the professional business-to-business salesperson.Who Should Attend?This programme is designed for B2B sales persons, who mighthave had no formal training, or who has just been appointedto a sales position, or anyone thinking of sales as a career .Training ObjectivesTo be able to build a successful customerTo sell long-term relationships ratherTo utilize questioning skills to listen to clients and identify their needsTo Identify and understand different buyer types and behaviorsProgramme ContentAn introduction to SaleLink between customer service & customer loyaltyThe Role of professional SalespersonThe four P’s of MarketingSales SuccessThe Seven Steps of SaleFour Key Areas of Knowledge neededHow to Sell Professionally
The Presentation Skills workshop will give participants theskills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participantscan look forward to; including: creating a compelling program, using various types of visual aids, and engaging the audience.Who Should Attend?This programme is for all personnel – who, as part of their job, need to deliver impactful and dynamic presentationsTraining ObjectivesTo develop the skills and knowledge required to make a presentation to get the message acrossTo identify the skills and characteristics of an effective presenterTo learn how to encourage audience participation, deal with questions and cope with challenging groups, or audiences .Programme ContentStrategies of Effective Communication in PresentationIngredients of a Good PresentationDeveloping Aims & ObjectivesNon-verbal Communication SkillsThe ‘Beginning’ and ‘Ending’ of PresentationsStrategies to organize your presentation
Effective Interpersonal & Communication Skills are necessary for today’s modern businesses. This programme will help participants to deal effectively with people from different cultures and backgrounds contributing to their business success.Who Should Attend?This programme is for all personnel – who believes that stress could be an imminent problem in their work situation for themselves, or their staff.Training ObjectivesTo increase self-awareness of different behavioral stylesTo understand how to adapt your style to interact effectively with othersTo understand communication errors and how to prevent themTo gain an ability to develop positive interpersonal relationships through effective communication techniques.Programme ContentWhat is Effective Communication?Understanding different Perspectives & ViewpointsCultural DiversityCommunication Styles & their Appropriate useUnderstanding Active ListeningBehaviour Style AnalysisInterpersonal RelationshipsEffective Communication under pressure
In the rapidly changing business environments we work in, thorough planning and preparation are critical to businesssuccess. In this training program, participants will learn how to streamline daily tasks, organize personal space, effectively use calendars, get out of voicemail purgatory, and more.Who Should Attend?This programme is a 'must' for all managers, supervisors, team leaders, and support staff. No matter what your departmentor job function, being well organized pays off - for both the employer and the employee!Training ObjectivesTo understand the principles and importance of correctplanningTo learn the importance of setting and prioritizing goals and objectivesTo organiz and adapt plans for successful implementationTo understand and use planning tools e.g. Gantt Charts, etc.,To learn personal organizing strategies to help with work-life balanceTo learn how to organize your office, computer, and paperworkTo practice the skills of planning and organizing in a controlled environmentProgramme ContentDefining Planning & Organizing The Key Elements Of Planning Cycle Setting Goals & Objectives SMART(ER) ObjectivesThe Key Elements Of OrganizingPrioritizing Workload For Effectiveness & EfficiencyImproving Personal Organization'Work Smarter, Not Harder‘Handling DelegationTips For Work-Life Balance
In this rapidly changing world and technology Administrators need to learn relearn and be equipped with the relevant knowledge and skills in order to remain competent in the workplace. This programme covers a range of administration skills that you need, from the basics of finance as well to communication skills and customer care.Training ObjectivesTo Understand the importance of professional presence on the job.To Learn how to self-manage to become more effective and efficient.To Improve active listening, questioning, and being more assertive.To Increase ability, performance and attitudeTo develop office procedures, critical thinking abilities and communication skills for greater efficiency and effectivenessMaximizing and multiplying your value to your organizationAdministrative and office functionsContributing to your team/departments successProgramme ContentMaximizing and multiplying your value to your organizationAdministrative and office functionsContributing to your team/departments successCommunication SkillsResolving conflict and dealing with difficult peopleManaging your timeFiling Systems
Creative thinking is not something you are born with; it is a skill that can be improved with practice. This programme will help individuals develop their creativity and the creativity of others to enhance productivity at work. You will learn and apply simple creative thinking tools and techniques to generate creative ideas.Who Should Attend?Supervisors, managers and anyone who would benefit the organization through innovative and creative thinking.Training ObjectivesTo Manage the process of thinking in increase efficiencyTo Think in parallel with one another, which encourages the contributions of each individualTo Organize and lead effective meetings, helping to "out-think" the competitionTo Dramatically increase your number of new ideasTo Anticipate changes, helping you prepare for the futureTo Rigorously evaluate ideas, eliminating costly mistakesExecute work plans on time and within budget, saving you and your clients time and moneyProgramme ContentIntroduction to Creativity and InnovationFactors and Styles of Creativity Structured Framework for CreativityIdeas Generation Problem Exploration TechniquesOption Selection Techniques Concept Development TechniquesSolution Development and Implementation TechniquesOrganizational Factors for Creativity,Personal Action Planning for Creativity
This Programme challenges delegates to address these issues in a practical way that clarifies the relationship between customer care and overall business strategy with an aim to achieving sustainable competitive advantage through customer relations managementWho Should Attend?This programme has been designed for those who want to learn how effective teams operate and how they as team members can contribute to the growth and development of high performing teams.Training ObjectivesTo develop better communication channelsTo Learn, using practical experience, how to implement CRM effectively within your organization.To understand how to best manage and serve customersTo Identify the steps for creating loyal customersTo understand customer service excellence and how to win and keep customersProgramme ContentBenefits of creating customer loyaltyCRM ConceptsDeveloping a market intelligence and pro-active enterpriseDeveloping a Customer StrategyMotivating People to Care for CustomersMeasuring Customer SatisfactionHandling difficult customer situations in a positive mannerIncorporating CRM into your organization
PROHRD HCIM Consultancy has a depth of knowledge and experience in the field of Opera-tional Manpower Planning.Having the correct staffing levels is crucial for success in business as both understaff-ing and overstaffing can be costly in terms of expenditure and efficiency.So, are you properly staffed for your business needs? How do you manage the peaks and troughs of your operational cycle?An in-depth planning session with ProHRD Consultancy is your most cost-effective way forward to answer these vital questions.We can provide you with an overview of your company’s immediate and future man-power needs and a detailed proposal for matching your needs with the correct staffing requirements. We can draw on experience in manpower and resource planning from the following business areas/sectors: call centres, logistics/warehousing operations and retail
PROHRD HCIM Consultancy can help you manage any step of a recruitment campaign to ensure your business ends up with the best person for the job.Recruitment can be time-consuming and therefore expensive for many businesses.PROHRD HCIM Consultancy can take all that off your hands allowing you to get on with business as usual. We are not a recruitment agency – we work for you, the Company.
Managing for employee retention involves strategic actions to keep employeesmotivated and focused so they elect to remain employed and fully productive for the benefit of the organization. A comprehensive employee retention program can play a vital role in both attracting and retaining key employees, as well as in reducing turno-ver and its related costs. All of these contribute to an organization's productivity and overall business performance.
The single biggest threat to any company is its employees
Machiavellian behaviour can impact a company or tarnish its reputation with devastating results. So why take the risk? By implementing rigorous background screening policies, you can largely avoid the risk of the “bad hire”.
Looking for an all-in-one recruiting solution? Workable can improve candidate sourcing, interviewing and applicant tracking for a streamlined hiring process.To ensure separation from services of the company is complete in all respects and the successor is suitably oriented to take over the assignment so as not to jeopardize the working system in the interest of the organization. Contact us.
Operate more like sales, be business oriented: We must develop a human capital management (HCM) strategy that builds a winning game plan, one that energizes the workforce, creates a contagious environment, allows for sharing of ideas easily, and connects people with the purpose of the business.
Sales leaders get it. It is much more profitable to retain and keep current clients than to source and locate new ones. They work extra hard to keep the clients they have and protect the client base. Energy is spent to build out client loyalty programs and to survey clients to ensure they keep close to their needs. Company brands are easily recognized by such efforts. How many of us are loyal frequent fliers, shoppers, and sports enthusiasts? Too often these fundamentals are missed in the world of HR. Contact us how to build this winning strategies…
- Change management
- Establishing new teams
- Cross-cultural team working
- Leadership development
- Career development
- Track and measure the continuous improvement of your human resources performance.
- Develop and implement powerful development programs.
- Design development initiatives and deliver high impact training interventions.
- Understand your business and development needs.
We offer the full range of training services, from structured learning geared towards qualifications to team building, coaching and mentoring. This breadth of expertise is unique and allows us to deliver complete development programs built from the ground up to meet your objectives. Our training services provide the flexibility and diversity to meet individual specific business needs.